OUR PROCESS
We have been recovering data from devices since 2011. Over the years we have honed our abilities as well as our process to provide you with excellent service.
We have been recovering data from devices since 2011. Over the years we have honed our abilities as well as our process to provide you with excellent service.
After you fill out the "Start Phone Recovery" form, we will email you with instructions for shipping the iPhone into us for data recovery.
When we receive your phone we will check it into our ticketing system and send you an email letting you know it has arrived.
Once the phone has been checked into our system the recovery technicians will begin work. We always start by trying to get back the most important data, then go after everything on the iPhone if possible. If we are able to recover the most important data, we will update you via email right away so you are in the loop.
If the recovery is successful, we will transfer all data to the transfer drive (either the one you provide or the one you purchase from us) and send you an invoice via email for the total. You will be able to pay via paypal, or over the phone with any credit card. If the recovery is not successful, we will send you an email letting you know.
Once payment has been processed, we will ship your iPhone back to you via USPS priority mail. This means you will get it back in 2-3 days. We will also email you the tracking number.
On every page of this site there is a “start phone recovery” form. Simply fill that out to get started.
Once the form has been submitted, you will receive an email with instructions for shipping in your iPhone.
This is where we take over. You can sit back and relax. We will start working on your iPhone as soon as it comes in and keep you up to date via email throughout the entire process.
11390 Ventura Blvd. STE 4